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Enquiries

New application for services for tenants and new owners of properties for household and business is handed by Enquiry Staff.

Household

If applying for services you need to pay R1940 deposit, water is R970 and electricity is R970. If the applicant is the tenant he/she pays only R970 for electricity because water services is in the owners account, but if the applicant is the owner s/he will pay the full amount of R1940 for water services.

You need to bring along the following:

  • Certified copy of ID Document
  • Certified copy of Electricity Compliance Certificate
  • For tenants certified copy of lease agreement
  • For owners supply the certified copy of registration
  • If not registered in his/her name certified copy of deed of sales

You can also query any faulty readings
You can go straight to the offices
OK Khalisa water readers
Any other query related to water and electricity will be handled at enquiry desk of Matjhabeng Municipality
Discontinuing of electricity can be done at enquiry by filling the disconnection form

Enquiry can be telephonically if it is normal enquiries / faulty readings can be directed to THMLC meter readers at this number 057 – 352 2288

Or contact Electricity and Water Disconnection at Matjhabeng Municipality and ask for (Christo, Sundry, Maggy, Suzan) at 057 – 916 7400 / 7429 / 7427

 

Tariffs

 

** Latest 2009/2010 Tariffs for the entire Matjhabeng region ** download here **

Tariffs for households and flats are the same throughout Matjhabeng area.

 

Assessment Rates

Residential

R0.2741258

(R0.25382)

Agricultural

R0.1370520

(R0.1269)

Business

R0.4111560

(R0.38070

Industrial

R0.4111560

(R0.38070)

Other property taxes

As per the 2008/2009 tariff, plus 8%

 

Water

Residential

0 to 6 kl

Free to all Indigent users

0 to 6 kl

R8.48(8.48) per kiloliter

 

7 to 50 kl

R10.27 (10.27) per kiloliter

 

51 and more

R13.60 (R13.60) per kiloliter

Vacant land basic charge

R34.00 (R34.00) per month

Empty premises basic charge

R34.00 (R34.00) per month

Other

As per the 2008/2009 tariff, plus 0%

 

Refuse

Residential

R50.78 (R48.83)

removal once a week normal bin

Church/Schools

R186.00 (R179.02)

removal once a week normal bins

Business

R94.04 (R90.42)

removal once a week normal bin

Industrial

As per the 2008/2009 tariff, plus 4%

Other

As per the 2008/2009 tariff, plus 4%

 

Sewerage

Residential

R76.41 (R73.47)

 

Church/Schools

R50.40 (R48.46)

per point

Business

R50.40 (R48.46)

per point

Industrial

As per the 2008/2009 tariff, plus 4%

Other sewerage tariffs

As per the 2008/2009 tariff, plus 4%

 

Electricity

Residential kWh

R0.666800 (R0.4976)

per kWh

Residential basic charge

R102.85 (R76.75)

per month

Business/Industrial

As per the 2008/2009 tariff plus 34%

Other

As per the 2008/2009 tariff plus 34%

Deposit

 

Water and Electricity user

R1 940.00 (R1 820.00) no VAT is applicable

Only water or electricity user

R970.00 (910.00) no VAT is applicable

Reconnection Fees

 

Reconnection fee (non payment) R252.31 (R287.64 VAT incl.)

Ad hoc Tariffs

As per the 2008/2009 tariff plus 4%, unless stated otherwise.
These include all tariffs that are not included in the tariffs as defined above and are not used by all consumers. These are tariffs that are used on a need base.

All tariffs exclude VAT except in the case of Assessment Rates that are zero-rated.

Interest / Capitalized Arrears

No interest will be levied on those arrears for which the consumer made formal arrangements. Interest will only be levied on those arrears for which no formal arrangement exist and/or arrear as a result of not complying with the said arrangements.

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